Terms and Conditions

About Us

Our Pogo Support Number team works 24/7 and 365 days so that our valuable clients can enjoy playing their favourite online pogo games without any problems and hassles.We can assure you that after calling our Pogo Tech Support Team you will much better and will be at peace of mind. Our Pogo techincal Support team believes that people should live a problem free life.So if you are facing any problems which you are struggling to solve yourself please give us the chance for solving your problems and make your life easier.We make sure to solve atleast the problems related to your beloved pogo games.

Information about pogo games

Pogo games provided by Pogo.com which is a free website for gaming, offering more than 100 casual games via brands such as PopCap Games and Hasbro. Besides this, it proffers wide variety of board games and series of variety in cards. Some of the popular games are word games like Scrabble, Monopoly to puzzle, First Class Solitaire, sports. It is owned by Electronic Arts and based on Redwood Shores, CA. People those who have interest in Pogo games sign up for Pogo club for unlimited benefits. Though the website is simple in providing games etc but in case of any of the troubling scenario, obtaining Pogo game Customer Service recommended. Pogo is one of the most widely used website for online game.

Privacy Policy Pogo Support Number is a DBA (Doing Business As) name of company and is committed to your privacy. The parent company holding all the rights of Pogo Support Number. The policy details how we utilize your personal identifying information. This privacy policy may be modified at any time without notice to you and covers the usage of your personal information by each and every business owned and operated by Pogo Support Number. Your personal identifying information may be stored or utilized by any and all businesses under pogo support nuumber but always within the terms and conditions of this privacy policy.

Our privacy policy respects and recognizes your right to confidentiality and is committed to protecting the privacy of the visitors to its web site www.pogosupportnumber.info Pogo Support Number PC Help Desk is the sole owner of the information collected on www.PogoSupportNumber.info . We will not provide, rent, loan, or sell any identifiable personal information to any other third party, unless legally required to do so. The information is collected from users at various different points on our website.

Personal Details
Before using the Pogo Support Number, the customer must first complete the registration form. This involves giving user contact information such as First and Last name, E-mail address, Postal address, etc. Pogo Support Number will use your contact details to contact you regarding the product and/or services you have requested. This consists of renewal/re-registration notifications, special offers, and surveys on improving our service.

Payment Details
If user purchases a plan by Pogo Support Number, we will collect credit card information, and other payment information necessary to complete a payment from user. Pogo Support Number may use a third party to process and verify credit cards for billing purposes. This entails we share user name, credit card number, expiration date and billing address with the credit card processing company. When processing a payment transaction,Pogo Support Number will also obtain information regarding the amount of the payment and other transaction data. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing.

Computer System Information

a. Subscriber Computer – We may also seek information related to your computer. This may include: information about the make and model of your computer and/or any computer hardware, software or peripherals attached to it, date of purchase and type of computer, identification number of your computer, condition of the computer and the application if reporting a fault occurrence and during diagnostics, system and registry data about software installations and hardware configurations, and error tracking files. Generally, this information is required to offer personalized technical support to you, and to help us update our support tools and augment our supported products list.

b. Remote Access – While requesting support you may request for the problem to be resolved by taking control of your computer. Pogo Support Number  uses qualified utilities which allow user to grant control of user computer to an Expert remotely over the Internet, so that the Expert can diagnose or correct problems. Experts are not allowed to use the Remote Access software until and unless they have received adequate training in its use, and user have consented to grant control. Furthermore, Experts will not use Remote Access tools to collect sensitive or confidential information stored on user computer or network, deliberately destroy information on user computer or network, or cause user to experience system problems.

c. Diagnostic Tools – Some Pogo Support Number online diagnoses applications may gather a broad variety of functional information about the state of a computer system and the applications on it. This information is packaged into a document containing all the essential details needed by Pogo Support Number and is transmitted securely over the Internet to the Pogo Support Number server. Pogo Support Number analyzes this information to help diagnose and solve end-user problems. Information collected by the Pogo Support Number application will not contain any sensitive information such as e-mail messages, e-mail addresses sent to, passwords, profiles, websites visited, etc. Use of the Remote Access and Diagnoses applications is also subject to the terms of use in the respective software license agreements.

Live Help Session Records

Pogo Support Number reserves the right to monitor on-line and off-line sessions between user and a Pogo Support Number Executive for quality control of the service provided to the customer by Pogo Support Number Executive. Moreover, we may record on-line and off-line sessions conducted on the Web site for user reference and to assist in resolution of disputes and/or potential complaints. The session records will also be used to improve the service, build a support knowledge base, and/or conduct internal market research. Session record data will, however, not be correlated with personally identifiable data about individual customers.

Log Files

We use IP addresses to analyze trends, track user movement, administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Contests and Surveys

From time-to-time our site requests information from user via surveys or contests. Participation in these surveys or contests is entirely voluntary and user therefore, has a choice whether or not to divulge this information. Information requested may include contact information such as name and shipping address, and demographic information such as zip code. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security Issues

Our site uses all precautions to protect information of users. This Web site takes every precaution to protect information of users. Whenever sensitive information is submitted by the user via the website, it is protected both on-line and off-line. Sensitive information such as credit card number is encrypted and is protected with the best of the encryption software. We use industry-standard 128bit encryption technologies when transferring and receiving consumer data exchanged with our site. Similarly equivalent care is undertaken to protect user-information off-line. The entire information of our users, including the sensitive information outlined above, is restricted in our offices. Only employees like billing clerk or a customer service representative who need the information to perform a specific job are granted access to personally identifiable information. Even they use password-protected screen-savers each time they leave their workstations. On return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept abreast on our security and privacy practices. Every quarter and any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to make sure our customers’ information is protected. Lastly, the servers that we store personally identifiable information on are kept in a highly secure environment. Other sites accessible through our web site have their own security and privacy policies and data collection practices. Please consult each site’s privacy policy. In situations that are required by law and to safeguard ourselves in any legal action, we may disclose some information about our users to law-enforcing officers.

Auxiliary Information

In order for this Web site to properly accomplish its obligation to our customers, it is necessary for us to supplement the information we receive with information from Third party sources.

Special Offers – We send all new members a welcoming e-mail to verify password and logon name. Older members will occasionally receive information on products, services, special deals, and newsletters.

Correction/Updating Personal Information – User’s personally identifiable information changes (such as user zip code), or if User no longer desire the Service, we will Endeavour to provide a way to correct, update or remove User personal data provided to us. This can be done at the Profile page.

Refund Policy For subscription based plans, a full refund will be issued if Pogo Support Number has not been able to resolve any issue’s for you within the first 15 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be fully refunded. All prepaid service will be refunded, however completed months will not be refunded. Once a new month has started the entire month will be charged. Any discounts given during the prepaid period will not be extended towards the refund. For one time service fees, due to the variable nature of IT service, a best effort will be made to resolve any issues continuing from the initial service, and full refund will not be issued. Any need for refunds will be reviewed on a case by case basis.